When we build software our main objective is to provide ease to our Users, and make it user friendly as much as we can.

Getting Started

Download and install

To download and install ICTDialer you can follow our Installation Guide.

For managing Provider(Trunks), Contacts and Accounts(extensions), admin must login to his account. After login the page will be redirected to the main page.
Click Administration Icon, placed at the bottom of the side bar on left.
Three more icons will be displayed : Provider/ Trunk, Accounts and User Management.

User Management

To manage the users, User Management option is given, a list of user will appear upon clicking this icon. All the user details can be altered by clicking edit button against the user name in the list.

User can be deleted by clicking the delete icon against the user in the user list. In order to create the new user a button Add user is present on the top left page of user list which redirects to the Add User window. Required fields for creating a new user are:

  • User Name
  • Password
  • First name
  • Last name
  • User Address
  • Country and Time Zone

Hitting the Submit button will create a new user. Edit icon, against the user in the user list gives the options to To Update the user details.

 User management

Configure Providers

Providers can be configured by using the provider management. In order to manage providers go to the Provider management, a list of providers will appear. Here you can manage all of the providers. Provider can be deleted by clicking on the delete icon against the provider in provider list.

In order to configure the new provider the button Add provider is placed on the top left page of provider list. It will redirect to the add provider window. The required fields to be entered are :
* Provider Name (if its active , check the box infront of it)
* Gateway type(SIP for voice & Fax, SMTP for email and SMPP for SMS)
* User Name
* Password
* Host (IP Address)
* Port
* Prefix
* Weight (provider having light weight will be used more frequently) and so on.
* Additional Information, if any.

Clicking the Submit button will configure a new provider and redirect to the list.

Provider details can be update by clicking on the edit icon against the provider name in the list.

The provider can be obliterate from the list by delete icon against the provider in provider list.

Configure Provider

Accounts

Accounts are used for assigning the extensions to the users. Clicking this icon from the side bar will open a new window, in which all the assigned extensions are displayed.
In order to configure the new provider the button Add provider is placed on the top left page of provider list. It will redirect to the add provider window. The required fields to be entered are :
* user name
* password
* password pin
* First name
* Last name
* phone * email
* User Address
* a check box for Active
Clicking the Submit button will configure a new provider and redirect to the list.

Provider details can be update by clicking on the edit icon against the provider name in the list.

The provider can be obliterate from the list by delete icon against the provider in provider list.

Add account